Complete Care Women’s Wellness

Maternal Wellness by Design:

from global healthcare provider aeternum.med

Consultations, Complex Case Management & Programs of Care

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After decades of maternity and postnatal clinical practice, one truth became undeniable:

‍ ‍When it comes to women’s health,

the model of care matters!

Complete Care Women's Wellness

Our integrated framework works with you directly or alongside your Primary Care Provider to support Women and families in preconception through Pregnancy, Postpartum, and into long-term health recovery and restoration. Each program acknowledges the Women’s Health continuum, each phase as interconnected: early health foundations influence Pregnancy outcomes; Pregnancy shapes Postpartum recovery; and Postpartum wellness directly impacts long-term hormonal, metabolic, and psychological health. We deliver care that recognises and respects this continuum, by experienced practitioners with whole picture outcomes in mind.

Our Mission:

To provide coordinated, clinically informed, and personalised care that supports Women and families to move through Preconception, Pregnancy, Postpartum, and recovery after loss with clarity, confidence, and continuity. Because what comes after matters.

We are committed to protecting physical health, hormonal balance, and psychological wellbeing through structured oversight and collaborative support; so that every Woman emerges from care not only medically stable, but holistically well and resourced for Motherhood.

Maternal Wellness by Design

Your Team

Depending on your individual needs (and selected package) your team will be curated from the following healthcare professions:

  • Clinical Director, Team Leader, Communication and Care Co-Ordinator

  • Integrative and Functional Medicine

  • Midwife, Sleep health and Lactation Consultant (IBCLC)

  • Nutrition, Naturopathy and Herbal Medicine

  • Psychology, Nervous System Support, Cultural and Socioemotional Wellbeing 

  • Integrative and compounding pharmaceutical and nutraceutical dispensing.

Clinical Director

Dr Naomi Jansson

- TCM & CNC

Maternal Wellness by Design

Case Management, Care Planning & Programs

Integrative Clinical Nurse Consultant & Women’s Health Triage 

Qualifications:

  • Registered Nurse + Chinese Medicine Doctor, AHPRA Registered

  • Clinical & Leadership roles 

  • Founder, Clinical Director, Educator & Advocate

  • Experience across hospital, community, and integrative settings - national & international

Postgraduate Certificates, Studies & Professional Activities:

  • Masters of Chinese Medicine

  • Spinning Babies Aware Practitioner and Pelvic Care

  • Lactation & Breastfeeding

  • Microbiome Maternal, Infant and Vaginal/Urogenital

  • Emergency Nursing & Triage 

  • Clinical Assessment skills, Imaging & Pathology Interpretation

  • Pan-Cultural studies in Traditional Women's Medicine

  • Advisor to RMIT - STEM Committee

  • Contributor to Industry Research National and International

  • Board of Matresence Birth Hospital

Initial consultations include Naomi’s curated care, informed by the Complete Care Model, with Women’s Health Triage embedded throughout all services.

Initial Consultations and Programs of Care:

  • Implementation of Complete Care Model & Programs

  • Assessment & Review

  • Integrative Clinical Consultancy

  • Women’s Health & Perinatal Triaging 

  • Care Coordination & Collaboration with GPs, specialists,  teams, services & allied health

  • Referral pathways 

  • Pregnancy, postpartum identity transitions

  • Holistic Structured Continuity of Care

Meet the Team

  • Dr Oscar Serrallach

    INTEGRATIVE GP

    Dr. Oscar Serrallach MBChB FRACGP is a dedicated practitioner and researcher in the field of Maternal Care, specialising in supporting mothers in the months and years following birth.

  • Mrs Jessica Nguyen

    INTEGRATIVE PHARMACIST

    Jess is the managing partner at Manly Village Pharmacy and has been part of the team since 2009. She has been extensively trained by Professional Compounding Chemists of Australia (PCCA) and is passionate about compounding as an individualised treatment. Jess also has special interests in natural therapies, mental health and menopause.

  • Ms Emily Hodges

    NURSE PRACTITIONER

    Emily is a Perinatal Mental Health Nurse Practitioner whose work is informed by nearly two decades in acute psychiatry, giving her a rare ability to recognise when someone needs stabilisation, medical assessment, practical support, or simply permission to slow down.

  • Mrs Melissa Hays

    REGISTERED  MIDWIFE

    Melissa Hays is an International Board Certified Lactation Consultant (IBCLC), Orofacial Myologist, Holistic Sleep Coach, Registered Midwife, and Paediatric Nurse with over 14 years of clinical experience in maternal and infant health.

  • Mrs Jessica Hoskins

    CLINICAL NUTRITIONIST & HERBALIST

    Jessica Hoskins is a Clinical Nutritionist and Western Herbalist with over 14 years of clinical experience in women’s health and the perinatal period. She supports women across pregnancy and postpartum, with a focus on maternal nutrition, recovery, and the physiological demands of this life stage.

  • Mrs Nicole English

    OPERATIONS COORDINATOR

    Over 20 years of experience in medical administration across emergency, radiology, general practice, and specialist healthcare settings.
    Extensive leadership experience in executive roles within major healthcare organisations. Senior Administrator for the New Tweed Valley Hospital, contributing to operational leadership and service delivery.

Three Program Options

1. Foundational Programs
Variable programs with up to Six months of structured care tailored to each stage; Preconception, Pregnancy, and Postpartum, delivered with additional options including Chinese Herbal Medicine, Nutrition and Naturopathic Support or Medical Oversight.

2. Collaborative Team Programs
Stage-specific programmes supported by coordinated, multidisciplinary oversight. Your team includes the following; Clinical co-ordination,reporting and guidance combining clinical oversight and recommendations from Integrative Medicine Doctor, Psychology NP, Midwifery and Lactation (IBCLC), Nutrition, Naturopathy and Herbal Medicine, alongside Pharmacy review and personalised compounding options where appropriate.
3. Responsive Programs 
A focused series of three consultations designed for complex or unexpected circumstances, e.g. pre-term birth, Pregnancy complications, or Pregnancy loss or other circumstance, providing timely, coordinated support when it is most needed.

Booking with Us

Options for In-Person & Telehealth Delivery

What’s included: Comprehensive assessments, foundational education, and preventative strategies designed to monitor, prioritise, and optimise health outcomes. Each service includes written summaries, links to relevant resources, referrals where appropriate, and clear guidance on next steps.

Integrative Medicine: We combine conventional clinical practice with evidence-informed integrative and holistic approaches to address root causes, going beyond symptom presentation. The whole Woman is considered: physiological, psychological, social and environmental.

ADD ON Collaborative Team Model: A coordinated team and network of experienced Women’s health practitioners working within a unified framework of care. Communication is structured. Oversight is continuous. Care is seamless.

Team:

  • Clinical Director, Team Leader, Communication and Care co-ordinator

  • Integrative and Functional Medical Doctor 

  • Midwife, Sleep health and Lactation Consultant (IBCLC)

  • Nutrition, Naturopathy and Herbal Medicine

  • Psychology, Nervous System Support, Cultural and Socioemotional Wellbeing 

  • Integrative and compounding pharmaceutical and nutraceutical dispensing.

Begin Your Journey

We invite you to connect with us so we may understand your needs and thoughtfully curate a Program of Care aligned to your individual circumstances.

Complete our Enquiry Form below or schedule a complimentary intro callto determine the most appropriate pathway for your current stage. From there, our Medical Administration team will arrange your intake and compile your Medical Record in preparation for commencement.

Enquiry Form

Clinical Consulting Suites

Complete Care - Women's Wellness

Clinical Consulting Suite 303  
Proxima Building
22 Frazer Street 
Southport  QLD
 

Philosophy

Foundations of the Complete Care Model 

All our consultations and programs are built upon three core pillars:

1. Prevention: Proactive assessment, early identification of risk, and pre-emptive strategies to reduce complications before they arise.

2. Education: Education and insight with individual guidance delivered with clarity and depth, resourcing Women to make informed, confident decisions about their health and navigate health choices.

3. Foundational Wellness Principles:Every program is grounded in the optimisation of:

  • Nutritional and metabolic health

  • Nervous system regulation

  • Hormonal balance

  • Emotional and psychological wellbeing

  • Direction to whole person, community and relational inclusion


Complete Care: Structured Programs Across the Continuum

We provide comprehensive, stage-specific programs that support Women across the Reproductive and early Mothering journey:

  • Preconception

  • Pregnancy

  • Pregnancy Loss Recovery

  • Postpartum

  • Extended Postpartum & Breastfeeding

Complete Care - Foundations:

Each Foundations program is deliberately structured to integrate medical oversight, functional assessment, education, and preparation alongside restorative support. Recommendations are personalised, delivered within a cohesive framework that ensures continuity, sensitivity and wellbeing.

Complete Care - Collaboration:

For those where additional expertise are indicated or desired; the collaborative team approach, offering all the structure of the foundations programme alongside multidisciplinary oversight might be for you. Your team includes Clinical co-ordination, reporting and guidance combining clinical oversight and recommendations from Integrative Medicine, Psychology, Midwifery and Lactation, Nutrition, Naturopathy and Herbal Medicine, alongside Pharmacy review.

Complete Care - Responsive:

Not every journey unfolds as expected. During times of vulnerability, our service provides coordinated, wraparound care. Complex needs require thoughtful collaboration and no woman should have to navigate them alone.

We provide responsive consultations and support for:

  • Unexpected pregnancy loss

  • Medical complications during pregnancy or postpartum

  • Psychological or physiological birth trauma

  • Pelvic health injuries or recovery challenges

  • Breastfeeding and  Breastmilk Supply 

  • Complex thyroid, hormonal or metabolic presentations

Our responsive programs integrate clinical oversight, multidisciplinary input,

and structured follow-up to help prevent acute events from evolving into chronic conditions.

**NB all services are created in active response to the international

Call to Action

Postpartum: A Critical Window in Women’s Health.

As part of her role as Clinical Director of Well Supported Mothers Collective Naomi spent over 6 months working to refine and contribute to this document and is now privileged to be putting these principles into clinical action and infrastructure.  To understand more about the Call to Action or to sign, visit the WSMC website.